| | MicroGEM Corp. 36 West 44th Street, Suite 711 New York, NY 10036 | Phone: 212-391-7700 E-mail: info@microgem.net | Customer Service: Support Hours From 8am to 5pm EST | support@microgem.net Phone:
201-244-4212 |
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OUR PRIVACY STATEMENT
We are
pleased to have you visit our Web site and want to ensure your
experience is exciting and informative. It is our goal to
provide you with the same high level of service on our Web site
that you and your family experience from our Products. MicroGEM
has a strong commitment to providing excellent service to all of
our customers, including respecting your concerns about privacy.
We understand that visitors to our Web site may have questions
about how we collect and use information. With this in mind, we
would like to share with you our guidelines regarding your
privacy.
OUR PRIVACY PRINCIPLES
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We do not sell customer information.
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We do not provide customer information to persons or
organizations who are conducting business on our behalf for
their own marketing purposes.
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We contractually require any person or organization
providing products or services to our customers on our
behalf to protect the confidentiality of MicroGEM customer
information.
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We afford former customers the same protections as
existing customers with respect to the use of personal
information.
INFORMATION WE MAY COLLECT
We may ask for your personal information, such as your name,
address, telephone number or e-mail address, so that we can
communicate with you better. When we need to collect your
personal information, we will ask you to voluntarily supply us
with what we need. We treat the information you provide to us as
confidential. Accordingly, it is subject to our security
procedures and strict policies regarding protection and use of
confidential information. We carefully protect your information
from loss, misuse, unauthorized access or disclosure, alteration
or destruction. If you decide not to provide us with personal
information, your ability to access and view our Web site will
not be affected.
We collect and use information we believe is necessary to
administer our business and to provide you with customer
service. We may collect and maintain several types of customer
information needed for these purposes, such as those below.
Types
of information we may collect and how we gather it:
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From you (on applications and forms related to your
Product) such as your name, address, telephone numbers,
serial number.
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From your transactions with us or with others, such as
your proof of purchase from a authorized retailer.
HOW WE USE INFORMATION ABOUT YOU
When you provide us with personal details, we may use that
information to better understand your problem or needs and
interests to improve our amenities and services.
INFORMATION DISCLOSURE
MicroGEM will not sell or rent personal information to anyone.
We may share it within our affiliated companies to enhance our
service to you; to fulfill your requests, to administer your
business transactions with us; to develop new products and
services of value to you. Our affiliated companies are those
companies related to us by common control or ownership. We
strictly protect the security of your personal information and
honor your choices for its intended use.
MicroGEM restricts access to your personal and account
information to those employees who we determine need the
information in order to perform their job duties. MicroGEM
Corporation, Inc. maintains physical, electronic, and procedural
safeguards to guard your non-public personal information.
Links to Third Party Sites: This site may provide links or
references to other Internet sites as a convenience. If you
choose to leave our site via links to non-MicroGEM sites, such
as Nero and DVDinfoPRO, MicroGEM is not responsible for the
privacy policies or content of those sites, nor are we
responsible for the cookies those sites might deposit on your
hard drive.
Legal Issues: MicroGEM will disclose personal information when
required by law or in good faith belief if such action is
necessary or desirable to comply with the law, protect or defend
the rights or property of MicroGEM, the site or its users.
microgem.net Privacy Statement Changes: In the future, we may
need to change the privacy statement for microgem.net. All
changes will be made here so that you will always know what
information we gather, how we might use that information and
whether we will disclose it to anyone.
Conclusion: Your privacy concerns are important to us. We hope
our privacy statement has been helpful to you.
If you have questions about our privacy policy, please contact
Member Services at
info@microgem.net or
dial 212.391-7700.
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