SD Memory FAQ's

Issue: 1 I am copying files to my flash memory and get an error message stating I am out of memory. The total size of all files is less than the capacity of the media card.

 
Resolution: The limit for the root of a FAT formatted device is 255 entries. Create a folder and then the files can be copied into the folder.
Issue: Formatting

 

Issue: 2 Digital cameras may present one of the following errors:
  1. Error message asking to re-format the flash card.
  2. Error message that the flash card is not formatted.
  3. Error message indicating that the card is anomalous.
  4. Error message indicating a lock or damaged memory card.
 

 
Resolution:
You should NOT format the Flash card if your Camera/MP3 player, etc… does not support any Windows / Mac standard OS File Tables or if your Flash card requires an ID string to be recognized by the OEM device (industry formatted card). Please consult your OEM device manufacturer for details to the use of the Flash media card.


Media is high level pre-formatted prior to shipment; however, if for any reason you need to high level format your media card, follow the procedure outlined below:  We recommend using your camera Itself to format the disk be sure to isolate the camera from the computer when formatting the disk. We feel the best way to format our disks is in the camera your going to use it with, it will ensure the disk is setup for use in your camera

  1. Double click on the "My Computer" icon.
  2. Right click on the drive letter associated with your Media Reader the disk is in.

    NOTE: BE SURE TO SELECT THE CORRECT ICON! The icon for the Media Reader will indicate it is a removable device (e.g. Removable Disk (E:)). Be sure not to inadvertently format the wrong device.
  3. Select Format and follow the instructions displayed on screen to format the media.
 
Issue: Formatting

 

Issue: 3 How do I check if cards are compatible with my camera, MP3player, Phone, PDA etc.?

 
Resolution: All our cards meet the specifications for their type of memory and will work with any device also meeting specifications.

Manufactures of devices that use the memory can specify capacity limitations and can fall outside of the specifications

Go to your device Manufacture website to see If your device can handle the capacity card you bought.
 
Issue: Limitations

 

 

Issue: 4 My Panasonic SV-AV100 Model SV-AV100-S or SV-AV100-K, does not work with any of my Non-Panasonic SD (Secure Digital) cards, why?

 
Resolution: This is an issue with the firmware of the Panasonic SV-AV100.

Solution:

1) Check the writing speed of the card referring the web site below.
http://panasonic.co.jp/pavc/global/cs/d_snap/connect/av100.html

2) If the card speed meets the requirement of the AV100 MPEG2 mode, please contact a Panasonic Service Center. The AV100 will be upgraded at the Panasonic Service Center.

3) If the card speed does not meet the requirement, please be advised that the card is not suitable for MPEG2 recording.
Issue: Limitations

 

Issue: 5 My SD card worked for a short period of time in my Tungsten T3 and now it gives me an error. Why?

 
Resolution: The Palm Tungsten T3 has issues with all SD cards 128MB and higher.

Solution:

Palm has released an update to correct the issue with the Tungsten T3. Please click on the following link and update your Tungsten T3 http://www.palmone.com/us/support/downloads/tungstent3/t3_update.html
If you are still having issues with the SD card after applying the patch, it is possible that the Tungsten T3 damaged the card. If your card is a MicroGEM card, please contact tech support at support@microgem.net to have your SD card replaced with a new one.
 
Issue: Formatting

 

Issue: 6 I placed pictures back on my card and I can not see them in the camera. 

 
Resolution: You might have modified the pictures or you have placed them in a folder other than the one the camera uses

Solution:

If you have modified the pictures, most cameras will no longer be able to see the pictures.

If you placed them in the wrong folder, please put them in the folder you originally found them in. Most cameras will only use the folder they create to see the pictures.
 
Issue: Lost Pictures

 

Issue: 7 I am getting an error when removing my card or my pictures are being corrupted when I remove the card on Windows ME or Windows 2000 

 
Resolution: Windows ME and Windows 2000 use delayed writes so the OS may still be writing data to the card even after it appears to be completed

Solution:

Right click on the drive letter for the reader and choose "Eject".
You can now safely remove the card

This is good for all OS including XP. In a Mac drag the disk to the trash and empty the trash before removing.
 
Issue: Removing From PC