LIMITED WARRANTY AND SERVICE

In order to register your MicroGEM product for warranty, please complete and submit the warranty registration information. The product enclosed herein is warranted to be free of manufacturing defects and workmanship for a period of one year from the date of purchase. In the event of a defect in material or workmanship during the warranty period, at our discretion, we will refurbish, repair or replace the defective product when the defective product is returned by the Purchaser at Purchaser's expense. Any product returned to Company with no fault found, will be returned to Purchaser at Purchaser’s expense. The limited warranty will be considered void if the unit is tampered with, improperly serviced, the security seal is removed, or the unit is subject to misuse, negligence or accidental damage. THIS WARRANTY IS LIMITED TO SERVICING OR REPLACEMENT OF THE PRODUCT ONLY AND SHALL NOT COVER ANY OTHER DAMAGES. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY LOSS OF PROFIT OR ANY OTHER COMMERCIAL DAMAGE, INCLUDING BUT NOT LIMITED TO SPECIAL, INCIDENTAL, CONSEQUENTIAL AND OTHER DAMAGES. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THIS WARRANTY IS NON TRANSFERABLE AND WE DO NOT SUPPORT  UNITS SOLD IN AUCTIONS!!

OBLIGATION OF PURCHASER: The original purchase receipt from an authorized dealer must be retained as proof of purchase and a legible copy must be sent along with the RMA Form provided to the Return Merchandise Center to obtain a Return Merchandise Authorization (RMA) number before warranty service will be rendered. In order to obtain warranty service, the product must be returned to Company with an RMA number and detailed description of the problem and be properly packaged and insured against shipping damage. Any packages received without this RMA number will be refused. Any shipping damage resulting from improper packaging shall be the responsibility of the Purchaser.

The refurbished, repaired or replaced product will be returned to Purchaser, freight prepaid via UPS Ground or US Mail only, within 30 days from the date the returned product is received by the Return Merchandise Center. Any costs, including shipping, customs or tariff costs to or from Purchasers outside the continental U.S.A., Is the sole responsibility of the Purchasers.

MG2000 buyers when using the Government coupon can only exchange the unit not get a refund of anykind!